Multimode Customer Stories

Why Customer Feedback is Important to Us?

Our expertise and experience servicing companies is best expressed by those who benefit from it.

Explore our customer stories to learn how they’ve successfully navigated challenges migrating, scaling and securing their businesses with our best-fit solutions and services. Then let us know how we can help create a solution that’s right for you.

★★★★★
"We've been contracting Multimode for more than 4 years for all of our medium size business IT management and our relationship has been extremely successful, Multimode has supported us through various phases of business growth (including business acquisitions) and was able to adapt their services every time. We highly recommend Multimode as an excellent IT Partner."


★★★★★
"Excellent team of knowledgeable, honest professionals. Fast response times and always willing to come on site if they need to. If you are in a small business like I am they are a perfect fit from my experience. Would recommend to others easily."


★★★★★
"We have used Multimode for a number of years now. We have a complex IT system across 2 locations and they are able to navigate any problems we have. We have just completed an IT upgrade, with minimal disruption to our business operations, which is fantastic!"


★★★★★
"We rely on Multimode and have never been let down over now nearly 20 years of A1 Service delivery. Very attentive and friendly staff, always happy to explain and talk you through problems and importantly resolve them fast. Multimode IT help keep us ahead of what is always a steep curve in the world of IT when you can easily be made to feel small they help you look big! Very happy customers!"


★★★★★
"Top service - prompt, efficient, expert advice. I run multiple businesses and have used Multimode IT to support my (relatively) basic IT needs. Having said that, something simple is not always as simple but they make it simple. That's what I want. I highly recommend them."


★★★★★
"Always patient & helpfull with any issues. Problems go away !"


★★★★★
"I couldn't run our small family business without the help and expertise provided by Multimode. Keep up the good work Multimode!"


★★★★★
"Multimode has been oustanding in his support for the functions that I need for the smooth operating of my computer systems."


★★★★★
"I have used Multimode for seven years as my preferred IT support. I have always found them to be very responsive to my requests for assistance in hardware acquisition, backup/recovery, test disaster recovery exercises, and software technical advice. Thank you."


★★★★★
"We love working with the Multimode team."


★★★★★
"Multimode are the perfect solution for our small business IT requirements. From the first day when they came out to review our set up 7 years ago, to the transition from server based to cloud based systems & currently our NBN transition, Multimode have provided excellent service & guidance over the ever changing IT landscape."


★★★★★
"We'd be stuck without the Multimode team!"


★★★★★
"Multimode are terrific-instantly available for any problems and have solved IT issues that others can’t/won’t in very little time at all. Highly recommend."


★★★★★
"For nearly 15 years the Multimode team have taken care of all our IT and technology requirements. As a small business owner it is extremely reassuring to have a competent, professional team provide support and advice with integrity and honesty. They provide a valuable cornerstone for our business."


★★★★★
"I have had the absolute pleasure of Multimode looking after my IT for a number of years. They look after our pcs, lap tops, website hosting, back ups and lots more that I don't even know, which is great as I do not have to worry. Recently they came up with a solution for extra protection against cyber crime, which is a big issue for my industry. When we are in a bind, they act instantly to have us sorted, which thanks to Multimode does not happy very often. I have no hesitation in recommending Multimode to any business"


★★★★★
"I’ve had Multimode help me for over 14 years and I’m always impressed with their problem solving skills. Every IT issue I’ve had has been acted on quickly and Multimode is terrific to work with and extremely professional. The dial in option is so particularly helpful for me as the team are accessible to help. Suggestions both buisness and strategic have been very helpful. Highly recommend."


★★★★★
"Responsive. Excellent customer service and wonderful communication. 10 out of 10."


★★★★★
"Very satisfied with Multimode. They tailored to my numerous requests for the design of my website and was always available to answer any of my questions and make changes as required. I have received countless compliments on the design and functionality of my website. I have recommended Multimode to a number of colleagues and would not hesitate to work with them again."