Our Services

Managed Services

We will proactively monitor and manage your computer network.

We will monitor and report on your backups and provide a fixed IT cost tailored to your needs.

You will receive a dedicated contact and have access to expert knowledge when you need it.

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Cyber Security

As of 22/2/2018 there are new data breach notification requirements that have serious impacts on businesses and their reputations. These laws were devised to protect customers and their data, ensure that companies are responsibly handling their data, maintain best practice and to enforce correct reporting procedures in the event of a data breach.

Relying solely on your anti-virus software for protection is no longer sufficient.

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Email

24/7 access to your email, contacts, calendar on any device and maintain synchronisation.

Improve communication and collaboration across the organisation with Microsoft Teams and Skype for Business.

Automatic SPAM and virus filtering.

Transfer IT expenses from Capex to Opex with ongoing subscription pricing and no up-front licensing or infrastructure costs.

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Telephony

Multimode provides a hosted “cloud” based phone system that eliminates a traditional on-premises phone system that is NBN ready and provides cost effective call rates.

Single point of contact for simplified management.

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Hardware

Multimode can act as a trusted supplier and/or adviser of infrastructure, computer hardware, software, networking, printing and storage equipment.

Recommendations are based on a database of trusted models which offer seamless reliability and performance that have a proven track record.

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Website Hosting

Our cloud hosting and managed hosting services are backed by Microsoft and AWS (Amazon Web Services).

Region specific through appropriate data centre selection.

DDoS protection, virtual firewall and WAF (Website Application Firewall) protection.

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IT Consulting

Our consulting services start with in-depth analysis of your current business operation followed by objective recommendations based on 18 years' experience and expert consultation.

Multimode provides technically sound, reliable solutions and support from our highly qualified team of technical experts with a broad range of industry experience, including complex and mission-critical assignments.

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Cloud Services

Certified partners of Microsoft and Amazon Web Services (AWS). We have a proven track record with Office 365, Azure, AWS and associated cloud services.

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Backups and Data Recovery

Local (on-premises) and/or offsite (cloud) backup options.

Monitored backups provide peace of mind that you can rely upon your backup in the event of disaster or simple file recovery.

With the advent of "ransomware" or viruses which encrypt your files, the importance of a backup system can't be overstated.

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Industries

Multimode helps small and medium businesses from a diverse range of industries. We currently support businesses across Australia.

Being closely aligned with various industries provides experience and diversity that provides a mutual benefit to all of our clients.

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About Us

Why choose Multimode?

Multimode has been providing computer IT solutions for small to medium businesses for over 18 years. We employ a highly skilled and dedicated team who understand technology and its impact on business.

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Our Partners

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Contact Us

We want to hear from you

From management to support, all employees are contactable directly through email and phone.

Sales

  1300 552 181

  info@multimode.com.au


Support

  03 9827 2250

  support@multimode.com.au


Head Office

  Suite 4, 25 Claremont Street
SOUTH YARRA VIC 3141


Support/Help Desk

Monday to Friday

8.30am – 6pm (AEST)

Saturday

10am – 5pm (AEST)


Please consult your support agreement for specified support times. After-hours consulting may incur additional charges depending on your support level agreement.